Privacy - Teresha Young - International Wellness & Relationship Coach
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Privacy

PRIVACY POLICY

 

TereshaYoung.com is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy outlines how we comply with the General Data Protection Regulation (GDPR) and other applicable laws.

 

SECTION 1 – WHAT PERSONAL DATA WE COLLECT AND WHY

 

When you interact with our site, we may collect personal data you provide, such as your name, email address, phone number, and any other details necessary to fulfil your request. This may occur when you:


– Purchase a product or service.
– Book a complimentary service (e.g., a consultation or introductory session).
– Download free resources (e.g., eBooks, guides, or worksheets).
– Subscribe to our newsletter or other communications.
– Submit an enquiry, whether via a contact form, email, or other communication methods.


We collect this information to:

 

– Fulfil and support your requests (e.g., providing access to downloads, scheduling services, or responding to enquiries).
– Improve your experience on our website.
– Provide you with updates, promotional offers, and relevant content if you’ve opted in to receive them.

 

When you browse our site, we also automatically collect certain technical data (e.g., your IP address, browser type, and operating system) to enhance your user experience and improve website functionality.

 

SECTION 2 – LEGAL BASIS FOR PROCESSING

 

We process your personal data based on the following legal bases:

 

1. Contractual Necessity: To fulfil a contract (e.g., completing a purchase or booking).
2. Consent: For marketing activities or non-essential cookies (you may withdraw your consent at any time).
3. Legitimate Interests: For analytics and improving website functionality.
4. Legal Obligations: To comply with applicable laws and regulations.

 

SECTION 3 – DISCLOSURE

 

We may disclose your personal information in the following circumstances:

 

– To comply with legal obligations or respond to lawful requests.
– If you violate our Terms of Service.
– In the event of a merger, acquisition, or sale of our business, where your data may be transferred to the new owners to continue providing services.

 

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes.

 

SECTION 4 – YOUR RIGHTS UNDER GDPR

 

If European Union (EU) or United Kingdom (UK) data protection law applies to the processing of your information, you have the following rights regarding your personal data:

 

– Access: Request a copy of the data we hold about you.
– Update: Correct any inaccuracies or update your personal data.
– Remove: Request deletion of your personal data (“right to be forgotten”).
– Restrict: Limit how we process your personal data.
– Object: Object to the processing of your personal data, including for direct marketing purposes.
– Export: Request to export your personal data to another service in a structured, commonly used format.

 

If you have additional questions or requests related to your rights, please contact us at:

 

– Email: letsconnect@tereshayoung.com
– Mail: Teresha Young, AngelPylon Ltd, 27 Old Gloucester Street, London WC1N 3AX

 

If you have concerns about how we handle your data, you can also contact your local data protection authority.

 

SECTION 5 – DATA STORAGE

 

Your data is stored securely through trusted third-party providers such as Stripe and PayPal, which manage our e-commerce and payment platforms. These providers comply with industry standards (e.g., PCI-DSS) to ensure the secure handling of payment data.

 

TereshaYoung.com does not take custody of or store your credit card information during transactions. Payment data is handled directly by our third-party providers and deleted as soon as your transaction is complete, unless required to comply with legal or regulatory obligations.

 

Other personal data, such as email addresses or any information you provide through our platforms, may be stored in secure platforms used for email marketing, CRM systems, or cloud-based services. These providers comply with GDPR and other applicable data protection laws.

 

SECTION 6 – THIRD-PARTY SERVICES

 

We may share your data with trusted third-party providers to fulfil services such as payment processing, website hosting, or analytics. These providers will only collect, use, and disclose your information as necessary to perform their services.

 

Certain third-party providers, such as payment gateways, have their own privacy policies regarding how they handle the data we provide to them. We recommend reviewing their privacy policies directly to understand how your personal data will be managed.

 

Please note that some providers may operate in jurisdictions with different data protection laws than your own. If you proceed with a transaction involving a third-party provider, your data may be subject to the laws of the jurisdiction in which that provider or its facilities are located.

 

When you leave our website or interact with third-party websites or applications, this Privacy Policy no longer applies. We encourage you to review the privacy policies of those sites.

 

SECTION 7 – DATA SECURITY

 

We implement robust security measures, including SSL encryption and AES-256 encryption, to protect your data. While no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS standards and regularly review our processes to mitigate risks.

 

SECTION 8 – COOKIES

 

Our website uses cookies to enhance your experience and provide personalised services. Cookies are small files stored on your device that help us:

 

– Recognise your preferences and improve site functionality.
– Track website performance and user interactions (e.g., using Google Analytics).

 

Types of Cookies We Use:

 

1. Essential Cookies: Necessary for the website to function properly (e.g., maintaining login sessions).
2. Performance Cookies: Help us analyse traffic and improve site performance.

 

When you visit our site, you’ll see a Cookie Consent Banner that allows you to manage your cookie preferences. You can accept all cookies, reject non-essential cookies, or customise your choices.

 

You can also manage cookies directly through your browser settings at any time.

 

SECTION 9 – WHERE AND HOW WE STORE YOUR PERSONAL DATA

 

The personal data we collect from you may be transferred to, and stored at, a destination outside the United Kingdom (UK) or the European Economic Area (EEA). It may also be processed by staff or suppliers operating outside the UK or EEA, who assist us in delivering our services, fulfilling orders, processing payments, or providing customer support.

 

Whenever we transfer your personal data out of the UK or EEA (other than transfers between the UK and EEA), we ensure that your data is protected by implementing at least one of the following safeguards:

 

– Transferring data to countries that have been deemed to provide an adequate level of protection for personal data.

– Using legally approved safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent measures.

– Ensuring an exception under Article 49 of the GDPR applies, such as your explicit consent to the transfer.

 

By submitting your personal data, you agree to this transfer, storing, and processing in accordance with this Privacy Policy.

 

SECTION 10 – DATA BREACH NOTIFICATION

 

In the event of a data breach that poses a risk to your personal data, we will notify the appropriate supervisory authority (e.g., ICO) within 72 hours, as required by law. If the breach is likely to result in a high risk to your rights and freedoms, we will also inform you directly.

 

SECTION 11 – AGE OF CONSENT AND CHILDREN’S DATA

 

Our services and website are not intended for individuals under the age of 16. By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any of your minor dependents to use this site.

 

We do not knowingly collect personal data from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete such information promptly.

 

If you believe we have inadvertently collected information from a child, please contact us at letsconnect@tereshayoung.com, and we will address the issue immediately.

 

SECTION 12 – CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to update this policy to reflect changes in our practices or legal requirements. Changes and clarifications will take effect immediately upon their posting on the website. Material changes will be notified via our website or email.

 

QUESTIONS AND CONTACT INFORMATION

 

For questions, complaints, or data-related requests, contact us at:

 

Email: letsconnect@tereshayoung.com
Mail: Teresha Young, AngelPylon Ltd, 27 Old Gloucester Street, London WC1N 3
AX